A member Wi-Fi passcode is a code generated by Kube that allows a member to sign in to the property's Wi-Fi network through the Wi-Fi login page to access the internet. On occasion, this passcode needs to be resent to the member. This article covers emailing a member's Wi-Fi passcode. For information on changing a member's Wi-Fi passcode, see Updating a member's Wi-Fi passcode.
NOTES:
If your organization has not purchased Yardi Kube Wi-Fi, Kube does not show data/Wi-Fi information.
Depending on your assigned role and permissions, and the version of Kube your organization uses, some or all of these menus or services may not be available or displayed.
Resending a Member's Wi-Fi Passcode
Select Customers in the top menu and select Companies from the drop-down menu.
Locate the company in the grid and click the company's name. The Company Overview screen appears.
Select Data/Wi-Fi in the side menu. The Internet Service Plan menu appears.
NOTE: From the member level, Customers > Members > select member > Detailed View > Data/Wi-Fi, skip to Step 5.
Select the Member Wi-Fi tab.
Locate the member Wi-Fi account in the grid and click the additional options button.
Select Resend Wi-Fi Credentials.