When you activate a contract that includes configurable amenities (such as Wi-Fi amenities), you must complete amenity configuration to assign the amenities to specific members for their use. When you configure a member Wi-Fi amenity, you can link it to an existing guest Wi-Fi amenity, should the member have been using a guest Wi-Fi account before purchasing member Wi-Fi. Linking the two accounts allows the member to continue using the same login credentials they used with their guest Wi-Fi account.
This article explains associating a guest Wi-Fi account with a member Wi-Fi account using the amenity configuration screen and at the company level. However, you may have multiple types of amenities to configure or multiple types of data/Wi-Fi amenities to configure. For more information, see Configuring data/Wi-Fi amenities.
After you complete the amenity configuration process, Kube disconnects and reconnects the member's Wi-Fi when it moves the Wi-Fi account off of the guest Wi-Fi network and to the proper network. The member may experience a brief loss of connectivity, but they should not need to re-enter their Wi-Fi credentials unless they used a different email address for the guest network. If this is the case, the member must log in to the Wi-Fi using the new credentials provided on the Amenity Configuration Data/Wi-Fi screen.
Kube also removes the guest Wi-Fi account from guest Wi-Fi lists in Kube and instead displays the member Wi-Fi account on member Wi-Fi lists.
This article covers associating a guest Wi-Fi account with a member Wi-FI account either through the amenity configuration screen or at the company level.
NOTES:
If your organization has not purchased Yardi Kube Wi-Fi, Kube does not show data/Wi-Fi information.
Depending on your assigned role and permissions, and the version of Kube your organization uses, some or all of these menus or services may not be available or displayed.
To associate a guest Wi-Fi account with a member Wi-Fi account through the amenity configuration screen
Select Properties in the top menu.
In the grid, locate the property tied to the amenity configuration and click the property's name. The Property Spaces screen appears.
Select Amenity Configuration in the side menu.
In the grid, locate the order that includes the amenities you want to configure and click the Order ID number.
Click the Add Row button and complete the fields to add any new members. If the members or leads you want to assign Wi-Fi amenities to are already listed, click the Data/Wi-Fi tab and skip to Step 7.
Click Save and Continue.
Select the member who will use the amenity in the Member selector.
Select the Associate with Existing Guest Account box. The Select Guest selector and Sync Guest button appear.
In the Select Guest field, select the guest Wi-Fi account you want to associate the member Wi-Fi amenity with.
NOTE: Click the Additional Options button to see all guest Wi-Fi accounts on the property's guest Wi-Fi network. If you do not see the guest account on the list, click the Sync Guest button to refresh the list.
Click Save and Finish.
To associate a guest Wi-Fi account with a member Wi-Fi account at the company level
Select Customers in the top menu and select Companies from the drop-down menu.
Locate the company in the grid and click the company's name. The Company Essentials window appears. Click Detailed View.
Select Data/Wi-Fi from the side menu then select the Member Wi-Fi tab.
Locate the member Wi-Fi account in the grid and click the additional options button to the right. Select Convert from Guest Wi-Fi. The Convert From Guest Wi-Fi menu appears.
In the Guest field, select the guest Wi-Fi account you want to associate the member Wi-Fi amenity with.
NOTE: Click the Additional Options button to see all guest Wi-Fi accounts on the property's guest Wi-Fi network. If you do not see the guest account on the list, click the Sync Guest button to refresh the list.
Click Save.