The self-renewal feature offers renewal options directly to members in their member portal. This feature provides configuration options that let your organization control contract terms, price increases, and discounts for space and amenity types.
Self-renewals can be customized to meet your organization's needs based on amenities, spaces, and contract terms.
This article explains how Kube evaluates self-renewal configuration rules and applies pricing adjustments.
How self-renewal configuration rules are applied
Kube checks whether any contracts meet the eligibility requirements. For more information, see Contract eligibility rules for self-renewal.
If eligible contracts exist, Kube checks the visibility timing settings. For more information, see Setting self-renewal visibility timing.
Next, Kube compares the current contract term to the Available Terms and displays the options to the member. For more information, see Managing available terms for self-renewals.
When the member selects a renewal term, Kube compares the current term and selected term to the pricing configuration and applies the appropriate adjustment to the Base or Net price. For more information about self-renewal configurations, see Self-renewal configurations.
Self-renewal configuration scenario examples
Configuration example
property_id | property_name | types | capacity_max | 3|6|net | 6|12|net | 12|24|net | any|any|net |
9 | Property A | Memberships | 0 | -5% | -10% | -15% | -20% |
9 | Property A | Day Office, Dedicated Desk | any | 5% | 5% | 5% | 5% |
6 | Property B | Standard, Booking Units | 0 | -2% | -2% | -2% | -2% |
6 | Property B | Board Room, Meeting Room | 15 | -1% | -5% | -10% | -15% |
6 | Property B | Board Room, Meeting Room | 20 | -1% | -5% | -10% | -15% |
6 | Property B | Board Room | 50 | 100 | 100 | 100 | 100 |
NOTE: For space, some columns have been omitted. For more information about configurations, see Self-renewal configurations.
Amenity only example
Contract Details
Contract Property = Property A
Current Term = 6
Products & Services = Membership Amenity A
Auto Renew is turned on
Available Terms
The current term is 6 months, which falls within the 4–6 month range. Based on the available term configuration, the 12-month renewal option appears in the Member Portal.
For more information about setting the terms that appear for selection in the Member Portal, see Managing available terms for self-renewal.
Member's Selection
12-month Term
Configurations that Apply
The 6|12|net pricing configuration applies to Membership Amenity A, and a 10% discount is applied to the current contract price.
Space only example
Contract Details
Contract Property = Property A
Current Term = 3
Products & Services = Day Office A (Capacity 45)
Auto Renew is turned on
Available Terms
The current term is 3 months, which falls within the 1–3 month range. Based on the available term configuration, the 6-month renewal option appears in the Member Portal.
For more information about setting the terms that appear for selection in the Member Portal, see Managing available terms for self-renewal.
Member's Selection
6-month Term
Configurations that Apply
The 3|6|net pricing configuration applies to Day Office A, and a 5% increase is applied to the current contract price.
Space and amenity example
Contract Details
Contract Property = Property B
Current Term = 12
Products & Services = Booking Unit A, Meeting Room A (Capacity 5)
Auto Renew is turned on
Available Terms
The current term is 12 months, which falls within the 7–12 month range. Based on the available term configuration, the 12-month renewal option appears in the Member Portal.
For more information about setting the terms that appear for selection in the Member Portal, see Managing available terms for self-renewal.
Member's Selection
24-month Term
Configurations that Apply
The 12|24|net pricing configuration applies to Booking Unit A, and a 2% discount is applied to the current contract price.
The 12|24|net pricing configuration applies to Meeting Room A. Because the space capacity is 5, the rule for capacities 1–15 applies, and a 10% discount is applied to the member's current contract price.