The Member Portal lets you manage your company info, make bookings and payments, and more—all in one place.
When a configurable amenity is purchased through the Marketplace, it must be configured to be used. Configurable amenities include: bookings units, voice services, Wi-Fi services, and memberships.
This article describes configuring your voice services.
TIP: This article is intended to help your members with questions they may have about the Member Portal.
NOTE: If you have not received your Welcome Email, please reach out to your property manager. This email contains all the information you need to log in and get started.
Configuring voice amenities
Log in to your member portal using the link provided in your welcome email. The home screen appears.
NOTE: Depending on your member status, you may see fewer tiles or menus than referenced in this article.
Select the Configure Amenities tile.
Select the Pending Activation tab.
NOTE: If you are not seeing the amenities you are expecting, check that the correct property and company are selected. The property can be selected in the property search field located at the top of the page, and you can switch between your companies by clicking My Profile in the top right corner and clicking your company name in the drop down menu.
Locate the voice amenity you want to configure in the grid and click the three dot additional options
button. The configure amenity prompt appears.The collapsible menus that appear will vary based on the voice amenities that need to be configured.
NOTE: Each collapsible menu may have a dependency and will not open until the preceding configurations are complete.
Click Save and Continue to proceed through each section.
Click the close button (X) in the top right corner to close the prompt.