The Member Portal lets you manage your company info, make bookings and payments, and more—all in one place.
When a configurable amenity is purchased through the Marketplace, it must be configured to be used. Configurable amenities include: bookings units, voice services, Wi-Fi services, and memberships.
This article covers configuring your booking units.
TIP: This article is intended to help your members with questions they may have about the Member Portal.
NOTES:
If you have not received your Welcome Email, please reach out to your property manager. This email contains all the information you need to log in and get started.
Depending on your property's setup, the booking units may be in hours or credits. Both are configured the same way.
You may see configurable amenities that were added to a contract on your behalf. This list is not limited to configurable amenities purchased in the Marketplace.
Configuring Booking Unit Amenities
Log in to your member portal using the link provided in your welcome email. The home screen appears.
NOTE: Depending on your member status, you may see fewer tiles or menus than referenced in this article.
Select the Configure Amenities tile.
Select the Pending Activation tab.
NOTE: If you are not seeing the amenities you are expecting, check that the correct property and company are selected. The property can be selected in the property search field located at the top of the page, and you can switch between your companies by clicking My Profile in the top right corner and clicking your company name in the drop down menu.
Locate the booking units amenity you want to configure in the grid and click the three dot additional options
button. The configure amenity prompt appears.Select a member to assign the booking units to in the Member field.
Click Save & Finish.