You can assign alternate phone numbers to a member so the member’s phone rings when callers dial the alternate phone numbers. This allows the member’s phone to ring when up to 10 phone numbers (in addition to the member’s assigned phone number) are dialed. For more information about assigning a primary phone number, see Configuring member call processing.
NOTES:
If your organization has not purchased Yardi Kube Voice, Kube does not show voice information.
Depending on your assigned role and permissions, and the version of Kube your organization uses, some or all of these menus or services may not be available or displayed.
To assign an alternate phone number to a member
Select Customers in the top menu and select Members from the drop-down menu.
Locate the member in the grid and click the member's name. The Member Essentials window appears. Click Detailed View.
Select Voice in the side menu.
Click the Edit button.
The Alternate Numbers screen appears.
Click the Edit button.
Complete the fields. For field descriptions, see the Alternate Numbers Screen Reference at the end of this article.
NOTE: You can add up to 10 alternate numbers.
Click Save.
Alternate Numbers Screen Reference
Distinctive Ring | Whether the member's phone plays a different ringtone when a caller dials an alternate number.
TIP: If you do not enable Distinctive Ring, the member's phone does not play a unique ring pattern. |
Phone Number | Select the alternate phone number that rings the member's phone.
NOTE: Kube lists all unassigned phone numbers purchased by the member's company. |
Extension | Select the extension that shows on the member's caller ID when someone calls the alternate number.
NOTE: This is an optional field. |
Ring Pattern | Select the ring pattern used when a caller dials an alternate number.
NOTE: Select Normal to use the same ring pattern the member's phone uses for calls made to the member's assigned phone number. |
Description | Notes for internal reference. |