You can assign alternate phone numbers to a company hunt group so callers are connected to the hunt group when they dial the alternate phone numbers. Up to 10 phone numbers (in addition to the hunt group's assigned phone number) can be assigned to the hunt group. For more information about assigning a primary phone number to a hunt group, see Configuring company hunt group settings.
NOTES:
If your organization has not purchased Yardi Kube Voice, Kube does not show voice information.
Depending on your assigned role and permissions, and the version of Kube your organization uses, some or all of these menus or services may not be available or displayed.
To assign an alternate phone number to a company hunt group
Select Customers in the top menu and select Companies from the drop-down menu.
Locate the company in the grid and click the company's name. The Company Essentials window appears. Click Detailed View.
Select Voice in the side menu and select the Hunt Groups tab.
Locate the hunt group in the grid and click the hunt group's name.
Click the Edit button.
Click the Alternate Numbers button.
Click the Edit button.
Complete the fields. For field descriptions, see the Alternate Numbers Screen Reference at the end of this article.
NOTE: You can add up to 10 alternate numbers.
Click Save.
Alternate Numbers Screen Reference
Distinctive Ring | Whether the member's phone plays a different ringtone when they receive a call from a caller who dialed the hunt group's alternate number.
TIP: If you do not enable Distinctive Ring, the member's phone does not play a unique ring pattern. |
Phone Number | Select the alternate phone number that rings the hunt group.
NOTE: Kube lists all unassigned phone numbers purchased by the company associated with the hunt group. |
Extension | Select the extension that shows on the member's caller ID when they receive a call from a caller who dialed the hunt group's alternate number.
NOTE: This is an optional field. |
Ring Pattern | Select the ring pattern used when the member receives a call from a caller who dialed the hunt group's alternate number.
NOTE: Select Normal to use the same ring pattern the member's phone uses for calls made to the member's assigned phone number. |
Description | Notes for internal reference. |