One-time hours/credits are hours/credits that do not recur monthly as part of a contract. One-time hours/credits can be added from the Charges screen or can be purchased as a one-time amenity included in a contract. If you need to reduce a company’s one-time hours/credits, you can do so without amending a contract.
NOTES:
Depending on your assigned role and permissions, and the version of Kube your organization uses, some or all of these menus or services may not be available or displayed.
Members use one-time booking units before recurring booking units. For example, if a member uses company booking units first, they use company one-time booking units until there are none left before using company recurring booking units. Once all company booking units are used, they use member one-time units before using member recurring booking units.
To deduct company one-time hours/credits
Select Customers in the top menu and select Companies from the drop-down menu.
Locate the company in the grid and click the company's name. The Company Essentials window appears.
Click the Detailed View button and then select Groups & Hours/Credits in the side menu.
Select the Hours/Credits tab.
In the One-Time Hours/Credits column, click the Minus (-) button next to the hours/credits balance.
CAUTION: You cannot add back hours/credits from this screen if you deduct too many. If you need to add back one-time hours/credits, you can add an amenity charge. For more information, see Adding an amenity charge.