How do I leave feedback about Kube?
You can use the Feedback feature to let the Kube team know what you like and don't like about Kube. Click the Help button in the top menu and select Feedback from the drop-down menu. For more information, see Leaving feedback.
How do I get help when using Kube?
You have several options for getting help in Kube:
Help Center: Read articles that explain how to complete different Kube tasks.
Virtuoso Support: Chat with Kube's automated system to get real-time assistance with general questions.
Yardi Technical Support: Chat with or open a case for help with questions or issues in Kube.
How do I know when new features are released?
You can see release notes for each release in the Updates & New Features folder.
What browsers can I use with Kube?
Kube works best with Google Chrome.
How do I find information in Kube?
You can use the Global Search feature located in the top menu to search for records included on the Property, Space, Company, Member, Lead, and Contract screens. When you enter a search term in Global Search, Kube displays all the search results divided by the screen they appear on. For more information, see Using global search.
Why can't I see certain screens or information in Kube?
Depending on your role or permission to access different Kube features, you may have limited access to certain areas of Kube.
If you cannot see certain records in Kube, check whether any filters on the screen might prevent your data from showing. If you are assigned to a property list, you can only see information for the properties on the list. For more information, see Adding a property list.
How can I get my information into Kube faster?
You can use imports to reduce the amount of data entry you must do when setting up Kube. For more information, see Importing data into Kube.