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Adding authorized devices

Updated over 4 months ago

Devices must be authorized before they can be used with the Visitor Management App. This article covers adding and authorizing a device for a property.

TIP: More than one device can be authorized per property.

Adding an authorized device

  1. Select your Personal Profile in the top menu and select System Settings from the drop-down menu. The Operator Details screen appears.


    NOTE: The steps for adding a device at the property level are similar. Select your property from the Properties Dashboard, then Setup > Visitor Management > Devices. Go to Step 3.


  2. Select Customer Portals in the side menu then select the Visitor Management and Devices tabs.

  3. Click Add. The Add Device screen appears.

  4. Select a property. An eight digit security code and countdown appears.

  5. Enter this security code into the Visitor Management App on the device you are trying to authorize.

  6. Return to the operator portal. An Authorize button appears.

  7. Click Authorize. The device is saved and can be used with the Visitor Management App.


    TIP: If you need to disable or delete a device, see Disabling or deleting authorized devices.


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