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Launching the Communications Hub

The Communications Hub is a centralized interface that consolidates the Webchats and emails from Kube AI. From the Communications Hub, you can also view and respond to these messages.

This article describes launching the Communications Hub.

NOTE: Depending on your assigned role and permissions, and the version of Kube your organization uses, some or all of these menus or services may not be available or displayed.

Launching the Communications Hub

  1. On any page in the Kube operator portal, locate the Communication Hub launcher in the bottom left corner.

  2. Click the Communications Hub launcher.

  3. The Communications Hub appears. Use the left-hand side menu to select Webchats and emails.

  4. Click the filters button to access the conversation filters.

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