Yardi Kube

The Communications Hub is a centralized interface that consolidates the Webchats, emails, SMS messages, and Voice calls from Sales Agent. From the Communications Hub, you can also view and respond to these messages.

This article describes launching the Communications Hub.

<b>NOTE</b>: Depending on your assigned role and permissions, and the version of Kube your organization uses, some or all of these menus or services may not be available or displayed.

On any page in the Kube operator portal, locate the Communications Hub launcher in the bottom left corner.

Select the Communications Hub <img src="https://downloads.intercomcdn.com/i/o/dsemikjv/2458592615/a730b22754817d8d28ce128b3fde/image.png?expires=1790748000&amp;signature=bc27f55886a9b6616d47247db0b93fd0bb98c697fa202fb359c7014da540459f&amp;req=diQiHsx3n4deXPMW3Hu4gTAn3j7nA0XkCmFEgfZ37a0%2BMMbM6lLHnB4Avhim%0AtQ%3D%3D%0A" width="35" alt="">launcher.

The Communications Hub appears. Use the left-hand side menu to select Webchats, emails, SMS messages, or recorded calls.

Select the filters <img src="https://downloads.intercomcdn.com/i/o/dsemikjv/2458595795/13fd9fa991908134daeff6938197/image.png?expires=1790748000&amp;signature=8f29fefa502c6bb2f1d18e9766b3c6b218b43268ea13a40047fed0581182daf9&amp;req=diQiHsx3mIZWXPMW3Hu4geTyo6fuL66YvJczEpGz7wnUSzyPTRrDXVHrv5St%0Afg%3D%3D%0A" width="36" alt=""> button to access the conversation filters.

1. On any page in the Kube operator portal, locate the Communications Hub launcher in the bottom left corner.
2. Select the Communications Hub <img src="https://downloads.intercomcdn.com/i/o/dsemikjv/2458592615/a730b22754817d8d28ce128b3fde/image.png?expires=1790748000&amp;signature=bc27f55886a9b6616d47247db0b93fd0bb98c697fa202fb359c7014da540459f&amp;req=diQiHsx3n4deXPMW3Hu4gTAn3j7nA0XkCmFEgfZ37a0%2BMMbM6lLHnB4Avhim%0AtQ%3D%3D%0A" width="35" alt="">launcher.
3. The Communications Hub appears. Use the left-hand side menu to select Webchats, emails, SMS messages, or recorded calls.
4. Select the filters <img src="https://downloads.intercomcdn.com/i/o/dsemikjv/2458595795/13fd9fa991908134daeff6938197/image.png?expires=1790748000&amp;signature=8f29fefa502c6bb2f1d18e9766b3c6b218b43268ea13a40047fed0581182daf9&amp;req=diQiHsx3mIZWXPMW3Hu4geTyo6fuL66YvJczEpGz7wnUSzyPTRrDXVHrv5St%0Afg%3D%3D%0A" width="36" alt=""> button to access the conversation filters.

Launching the Communications Hub

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Launching the Communications Hub

Launching the Communications Hub

Communications Hub screen example