The Communications Hub is a centralized interface that consolidates the Webchats and emails from Kube AI. From the Communications Hub, you can also view and respond to these messages.
This article describes launching the Communications Hub.
NOTE: Depending on your assigned role and permissions, and the version of Kube your organization uses, some or all of these menus or services may not be available or displayed.
Launching the Communications Hub
On any page in the Kube operator portal, locate the Communication Hub launcher in the bottom left corner.
Click the Communications Hub
launcher.The Communications Hub appears. Use the left-hand side menu to select Webchats and emails.
Click the filters
button to access the conversation filters.