Sales Agent, powered by Yardi's Viruoso AI, offers SMS communications to answer questions and make bookings at properties. Multiple phone numbers can be set up with various configurations.
This article describes managing Sales Agent SMS phone numbers.
NOTE: Depending on your assigned role and permissions, and the version of Kube your organization uses, some or all of these menus or services may not be available or displayed.
Adding SMS phone numbers
Select your Personal Profile in the top menu and select System Settings from the drop-down menu. The Operator Profile screen appears.
Select Kube AI in the side menu. The Chat settings menu appears. Select the SMS tab.
TIP: You can also access the SMS settings at the property level. Select Properties in the top menu, click the property's name, select Setup in the side menu, then the Kube AI tab. The steps and menu layouts are identical and are not covered separately.
In either the Operator or Property Level SMS section, click the three-dot additional options
button in the Action column and select Customize SMS from the drop-down menu. The SMS Settings menu appears.Select Add Number to add a new phone number.
Either locate a number in the list and select +Register, or search by area code in the search field.
The number appears next to the SMS Number field. Click Save.