The Member Portal lets you manage your company info, make bookings and payments, and more—all in one place.
This article describes viewing your current subscriptions.
TIP: This article is intended to help your members with questions they may have about the Member Portal.
NOTE: If you have not received your Welcome Email, please reach out to your property manager. This email contains all the information you need to log in and get started.
Viewing your subscriptions
Log in to your member portal using the link provided in your welcome email. The home screen appears.
NOTE: You may see fewer tiles than referenced in this article, depending on your member status.
Select the Subscriptions tile. The Memberships & Spaces menu appears.
Select the My Memberships & Spaces tab to view active and past contracts.
Locate the contract you want to view the details of in the grid. Click the expand arrow
button. The Spaces, Amenities, and Packages tabs appear.NOTE: The tabs that appear depend on the products and services in the contract.
Click the tabs to view details from each category.
Select the Hours/Credits tab to view your available hours/credits and how they have been used.
Click View History to see past bookings and their financial details.
TIP: If you do not see the contracts or the hours/credits you are expecting, check that the correct property and company are selected. The property can be selected in the property search field located at the top of the page, and you can switch between your companies by clicking My Profile in the top right corner and clicking your company name in the drop down menu.
Memberships & Spaces Screen Example
Hours/Credit Screen Example
