After an invoice has been generated and sent to one of your companies for payment, and a payment is made, you can review the payment history for that invoice.
NOTE: Depending on your assigned role and permissions, and the version of Kube your organization uses, some or all of these menus or services may not be available or displayed.
To review invoice payment history
Select Receivables in the top menu and select Invoices from the drop-down menu.
NOTE: If your organization does not use invoice approval, Kube hides the Approval Pending screen and the Approved screen appears instead. If this is the case, skip to Step 3. For more information, see Turning invoice approval on or off.
Select the Approved tab on the screen.
Click the Additional Options button next to an invoice and select View Payments. The payment history window appears.
Click on a payment record in the list to view additional details, edit the payment, or, in the case of a credit/debit card payment, issue a refund.
TIP: Use the Include Failed Attempts selector button located towards the top right to show payments that failed.