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Canceling a scheduled contract termination

Updated over 3 months ago

When you terminate a contract to stop billing your customer, you can schedule the termination for a future date. If you decide that you no longer want to terminate the contract, you can cancel the scheduled termination.

When you cancel a scheduled termination, Kube checks that any spaces included in the contract do not have short-term bookings scheduled and that the spaces have not been added to a contract that falls within the contract's original term. If there are conflicts, Kube displays a message alerting you that you cannot cancel the termination until you resolve the conflicts to avoid double-booking the space.

To cancel a scheduled contract termination

  1. Select Customers > Contracts in the top menu.

  2. Locate the contract in the grid and click the contract's name. The Terms & Company screen appears.

  3. Select Terminate in the side menu.

  4. Select the Cancel Termination radio button.

  5. Complete the Reason and Comments fields.

  6. Click Save. A confirmation request appears.

  7. Click OK.

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