When you amend a contract to either increase or decrease member or company hours/credits, Kube adjusts member and company hours/credits balances based upon whether you activate billing for the new contract immediately or on the next post date and whether the member or company has any future bookings. This article describes the adjustments Kube makes. For more information about amending a contract, see Amending an active contract.
If you immediately activate billing, Kube adjusts hours/credits balances immediately. If you activate on the next post date, Kube adjusts hours/credits balances on the date selected in the Add Hours/Credits from Contracts scheduled task. For more information, see Scheduled Tasks.
Contract amendment booking unit adjustment scenarios
When you amend a contract and adjust hours/credits, Kube calculates the hours/credits used in future bookings before it adjusts company and member balances to the amounts listed in the amended contract.
NOTE: A company or member cannot have a negative hours/credits balance.
Scenario 1: A company has 10 company hours/credits and future bookings that use 8 hours/credits, so their company hours/credits balance is 2 hours/credits. If you immediately amend their contract to only have 5 company hours, Kube adjusts their company balance to 0 because the company cannot have a negative hours/credits balance.
Scenario 2: If the company in Scenario 1 were to cancel a 1-hour booking after the contract adjustment, Kube increases the company’s hours/credits balance to 1 hour/credit because the company was in possession of the hour/credit when they made the booking.
Scenario 3: A company has 5 company hours/credits and a future 1-hour/credit booking, so their company balance is 4 hours/credits. If you amend their contract to have 8 company hours/credits, Kube adjusts their company balance to 7 hours/credits because the company cannot cancel a future booking and end up with more hours/credits than allocated in their active contract.