You can adjust the text displayed on the Click to Cancel menu prompt that a member sees in their member portal when they cancel a contract. For more information about turning Click to Cancel on, see Setting default contract options and Setting property default contract options.
This article describes the process for updating the Click to Cancel prompt text.
NOTE: Depending on your assigned role and permissions, and the version of Kube your organization uses, some or all of these menus or services may not be available or displayed.
Updating the click to cancel menu prompt text
Select your Personal Profile in the top menu and select System Settings from the drop-down menu. The Operator Details screen appears.
Select Customer Portals in the side menu, then the Member and Click to Cancel tabs.
Click the edit button. The Click To Cancel Prompt Message slide out menu appears.
Adjust the text as desired.
TIP: Select a language from the drop down to add Click to Cancel menu text for that language. If text for a language is added, when a member selects that language in their Member Portal, that is the text they will see. Otherwise, the text defaults to what is saved for the English default.
Click Save.